Welcome to
Atlanta Telehealth!
Privacy Policy
Atlanta Telehealth (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our telehealth services.
We proudly serve veterans only, and we handle all health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), as well as other applicable federal and state laws
Effective Date: January 1, 2025
1. Information We Collect
When you use our telehealth services, we may collect the following types of information:
- Personal Information: Name, date of birth, contact details, emergency contact.
- Health Information: Medical history, current medications, treatment notes, and other information necessary for providing care.
- Technical Information: Device type, browser, and usage data for secure telehealth delivery.
- Payment Information: Billing and insurance details, if applicable.
2. How We Use Your Information
We use your information to:
- Provide therapy and/or medication management services.
- Coordinate your care with other authorized providers, such as the Department of Veterans Affairs (VA).
- Communicate with you regarding appointments, treatment, or billing.
- Improve our services and ensure quality of care.
- Comply with legal and regulatory requirements.
3. How We Share Your Information
Atlanta Telehealth does not sell or share personal information or mobile opt-in consent data with any third parties. We may share your information only in the following cases:
With Your Consent: When you authorize us in writing.
- For Treatment: With other providers involved in your care.
- For Payment: With insurance or billing providers as needed.
- For Operations: For internal audits, staff training, or quality improvement.
- As Required by Law: Such as for public health reporting, court orders, or national security requirements.
4. Your Rights as a Veteran-Patient
You have the right to:
- Access and obtain a copy of your health records.
- Request corrections to your records.
- Restrict certain disclosures of your information.
- Request confidential communications.
- Receive an accounting of disclosures.
- File a complaint if you believe your rights have been violated.
5. Data Security
We use industry-standard encryption and secure telehealth platforms to protect your information. While no system is 100% secure, we continually update our technology and practices to minimize risks.
6. Use of Technology
All telehealth sessions are conducted using HIPAA-compliant video platforms. We do not record or store sessions unless required for treatment and with your written consent.
7. Cookies and Website Tracking
Our website may use cookies or analytics to improve functionality. These tools do not access your personal health information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.
9. Contact Us
If you have questions about this Privacy Policy or your rights, please contact:
Atlanta Telehealth – Privacy Officer
Phone: 1-866-450-7310
Email: [email protected]
Address: 22722 29th Drive SE, Bothell, WA 98021
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